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Workflow scripts are not triggered when using HP Synchronizer or any plug-in bas...
Title :
Workflow scripts are not triggered when using HP Synchronizer or any plug-in based on OTA API
Document ID :
KM00836337
Product - Version:
quality center ;
OS :
Updated :
Wed Apr 09 09:14:41 GMT 2014
Summary :
This article explains the behavior of when the workflow script is triggered.
When working with HP Synchronizer for ALM or OTA API or any plug-in based on OTA API , workflow scripts are not triggered.
Solution
This is a known limitation of ALM. Workflow scripts are triggered only via GUI ( User interface ) events.

Workflow is not triggered when actions are performed using OTA API or HP Synchronizer or any other plug-in based on OTA API or external tools.