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Enrichment Rule fail, it tried to create circular relationships
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Title :
Enrichment Rule fail, it tried to create circular relationships
Document ID :
KM00868114
Product - Version:
universal cmdb ;
OS :
Updated :
Wed Apr 23 13:55:43 GMT 2014
Summary :
Custumer created a Enrichment Rule
I have created an Enrichment Rule called "Location_Enrichment" which is setup to link three locations via Join Relations and then create "Containment" type relationships between the three.
When I run the Calculate Query Result button, it shows that the Join relationships link things correctly. However, when I click the Additions Count option, it shows 0 relationships being created.
We have other Enrichments that are similar (although different CI types) where this works fine, so I am not sure why this one does not work.
I will attach an expor tof the Enrichment rule and screenshots of the query and calculations.
Solution
Customer was tring to create some relationship between 3 Location CItype, but it was creation circular relationships, so the Enrichment rule fails.