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UD Probe Service is not coming up
This document has not been formally reviewed for accuracy and is provided as is
Title :
UD Probe Service is not coming up
Document ID :
KM00881759
Product - Version:
universal cmdb ;
OS :
Updated :
Mon Apr 28 17:26:06 GMT 2014
Summary :
Probe service is not coming up. Followign error is in logs: Caused by: java.io.IOException: Cannot bind to URL [rmi://:1742/jmxrmi]: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: Exception creating connection to:

We have issue with probe server, service is not coming up.
Following error message could be found on the probe side:

<2014-04-08 09:58:46,837> [FATAL] [WrapperSimpleAppMain] (MainProbeAgent.java:267) - Failed instantiate Probe Agent
java.lang.Exception: Error starting the rmi connector
 at com.hp.ucmdb.discovery.probe.agents.common.BaseAgent.addRmiConnector(BaseAgent.java:287)
 at com.hp.ucmdb.discovery.probe.agents.common.BaseAgent.addAdaptorsAndConnectors(BaseAgent.java:240)
 at com.hp.ucmdb.discovery.probe.agents.probegw.MainProbeAgent.main(MainProbeAgent.java:261)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:601)
 at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
 at java.lang.Thread.run(Thread.java:722)
Caused by: java.io.IOException: Cannot bind to URL [rmi://:1742/jmxrmi]: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: Exception creating connection to: 10.10.15.158; nested exception is:

Solution

R&D indicating that the problem could be solved by installing patch from official Microsoft KB at http://support.microsoft.com/kb/2754804.
As alternative to installation of patch on Windows side following approach could be used:

 -Djava.net.preferIPv4Stack=true was added to wrapper.java.additional.202=-Djava.net.preferIPv4Stack=true to