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Right click in the ALM gui no longer functions
Title :
Right click in the ALM gui no longer functions
Document ID :
KM00901684
Product - Version:
quality center ;
OS :
Updated :
Fri May 09 17:03:09 GMT 2014
Summary :
Right clicking anywhere in the ALM GUI, any module, does not function in a specific project

Right clicking anywhere in the ALM GUI, any module, does not function in a specific project

Solution

1) Logon to a project where right click in the GUI functions properly
2) Go to Tools>Customize>Project Report Templates>Document Templates>Document Template
3) Download the template and save to a location on the client machine
4) Log out of the project
5) Log into the project where right click in the GUI does not function
6) Go to Tools>Customize>Project Report Templates>Document Templates>Document Template
7) Upload the "Document Template" from Step 3

Right click should now be functional