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HP LoadRunner software 9.x
Title :
HP LoadRunner software 9.x
Document ID :
KM00963274
Product - Version:
loadrunner ;
OS :
Updated :
Wed Oct 01 03:06:14 GMT 2014
Summary :
Hewlett-Packard (HP) is announcing the version obsolescence of LoadRunner 9.x.

 

Program overview

  Hewlett-Packard (HP) is announcing the version obsolescence of LoadRunner 9.x. All LoadRunner 9.x customers with an active support contract are eligible to upgrade to LoadRunner 11.50.

LoadRunner 8.1x is not supported anymore since end of June 2008. Customers that still have their support contract on LoadRunner 8.1x will see a contract update at time of renewal.

Along with the obsolescence of these versions, we will also obsolete an older pre-merger HP product structure as well as the old HP (pre-Nov 2010) product structure.

Note that the entire LR configuration on your support contract may need to be updated to the new product structure. E.g. the availability of your controller licenses for LR 11.50 in My Updates may not suffice to update your entire LR environment. Please contact your Renewal Sales Representative to initiate the update of your support contract. Once your contract has been updated, you will be able to get your LR 11.50 license keys through My Updates.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for LoadRunner, and will provide support as indicated by the dates listed below.

For operational purposes, we are finalizing the contract activities until June 30, 2014.
 

 

Key program dates

 
Date Details
Jul 01 2012 Support customer notification
Sep 01, 2012 End of sale (no longer orderable or available for purchase)
Dec 31, 2013 End of current product support LoadRunner 9.x
End of support pre-merger HP product structure and old HP (pre-Nov 2010) product structure
Dec 31, 2015 End of self-help support LoadRunner 9.x
End of self-help support pre-merger HP product structure and old HP (pre-Nov 2010) product structure
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.