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HP Route Analytics Management Software (RAMS) 4.5x & 5.2x
Title :
HP Route Analytics Management Software (RAMS) 4.5x & 5.2x
Document ID :
KM00971683
Product - Version:
route analytics and management software ;
OS :
Updated :
Wed Jun 04 12:05:08 GMT 2014
Summary :
Hewlett-Packard (HP) is announcing the discontinuance of HP Route Analytics Management Software (RAMS) 4.5x & 5.2x products. All RAMS customers with an active support contract are entitled to upgrade to RAMS 8.10. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS products, and will provide support as indicated by the dates listed below

 

Program overview

  Hewlett-Packard (HP) is announcing the discontinuance of HP Route Analytics Management Software (RAMS) 4.5x & 5.2x products. All RAMS customers with an active support contract are entitled to upgrade to RAMS 8.10. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS products, and will provide support as indicated by the dates listed below.  

 

Key program dates

 
Date Details
Mar 01, 2009 Support customer notification
May 01, 2009 End of Sale (no longer orderable or available for purchase)
Aug 31, 2010 End of current product support
Aug 31, 2012 End of self-help support
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQs (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.
 


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