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How to select if content of records is shown in collapsible groups or tabs
Title :
How to select if content of records is shown in collapsible groups or tabs
Document ID :
KM01000907
Product - Version:
service manager 9.30 9.33 ;
OS :
Updated :
Tue Jun 17 10:03:46 GMT 2014
Summary :
Starting in SM9.3x, the content of records was not grouped in tabs as before, but in collapsible groups

Installing Process Designer Content Pack 4 (PCDP4) or later, it's possible to determine whether the content will be shown in expandable/collapsible groups or using tabs

The Tab style displays contents in tabs that are arranged from left to right. The Group style displays contents in sections that are arranged from top to bottom.

Solution

PCDP4 allows to have both options: group and tab. How to change that behavior:
Go to System Administration > Base System Configuration > Miscellaneous > System Information Record, under the General tab, choose the Preferred Notebook Style
The configuration in this location applies to all operators.
If you want only 1 operator:
Go to operators record, under the Login Profile tab for the operator choose the Preferred Notebook Style