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HP Internet Services (version 6.20 & 6.11 JPN)
Title :
HP Internet Services (version 6.20 & 6.11 JPN)
Document ID :
KM01020508
Product - Version:
internet services ;
OS :
Updated :
Tue Jul 01 16:40:53 GMT 2014
Summary :
Hewlett-Packard (HP) has announced the discontinuance of HP Internet Services (OVIS). HP is committed to providing the highest level of customer care to you while you determine your future strategy for your OVIS products, and will provide support as indicated by the dates listed below.

 

Program overview

  Hewlett-Packard (HP) has announced the discontinuance of HP Internet Services (OVIS). HP is committed to providing the highest level of customer care to you while you determine your future strategy for your OVIS products, and will provide support as indicated by the dates listed below.

NOTE: All OVIS customers with active support contracts are eligible to upgrade to HP Business Availability Center (BAC). As part of that upgrade HP will convert each HP OVIS target to one Systems Availability Management (SAM) point and one Business Process Monitor (BPM) target. For more info see OVIS Migration.

 

 

Key program dates

 
Date Details
Nov 19, 2007 Support customer notification
May 01, 2008 End of sale (no longer orderable or available for purchase) for OVIS 6.20 ENG
Jul 01, 2008 End of sale (no longer orderable or available for purchase) for OVIS 6.11 JPN
Dec 31, 2009 End of support; option to extend support 1 year
Dec 31, 2010 End of 1-year support extension
Dec 31, 2012 End of self-help support
 

 

Program documentation

  » Customer letter November 2009 (.PDF)*
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


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