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HP Performance Insight
Title :
HP Performance Insight
Document ID :
KM01023650
Product - Version:
performance insight ;
OS :
Updated :
Tue May 19 13:12:33 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing the product discontinuance of HP Performance Insight. All HP Performance Insight customers with an active support contract are entitled to migrate to HP Service Health Reporter.

 

Program overview

  Hewlett-Packard (HP) is announcing the product discontinuance of HP Performance Insight. All HP Performance Insight customers with an active support contract are entitled to migrate to HP Service Health Reporter.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Performance Insight, and will provide support as indicated by the dates listed below.
 

 

Key program dates

 
Date Details
Jul 16, 2013 Support customer notification
Nov 01, 2013 End of Sale (no longer orderable or available for purchase)
May 31, 2015 End of Committed Support for Performance Insight 5.4x
May 31, 2017
May 31, 2021
End of Extended Support for Performance Insight 5.4x
End of Self-Help Support with Rights to New Versions for Performance Insight 5.4x **
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.