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HP SiteScope (SiS) software 9.0x & Prior Versions
Title :
HP SiteScope (SiS) software 9.0x & Prior Versions
Document ID :
KM01027283
Product - Version:
sitescope ;
OS :
Updated :
Mon Jul 07 19:29:42 GMT 2014
Summary :
Hewlett-Packard (HP) is announcing the discontinuance of HP SiteScope (SiS) 9.0x and prior version products. All SiS customers with an active support contract are entitled to upgrade to SiS 10.00. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your SiS products, and will provide support as indicated by the dates listed below.

 

Program overview

  Hewlett-Packard (HP) is announcing the discontinuance of HP SiteScope (SiS) 9.0x and prior version products. All SiS customers with an active support contract are entitled to upgrade to SiS 10.00. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your SiS products, and will provide support as indicated by the dates listed below.
 

 

Key program dates

 
Date Details
Apr 01, 2009 Support customer notification
Jun 01, 2009 End of sale (no longer orderable or available for purchase)
Dec 31, 2009 End of current product support for SiS 8.x Ends
Dec 30, 2010 End of current product support for SiS 9.0x Ends
Dec 31, 2011 End of self-help support for SiS 8.x Ends
Dec 30, 2012 End of self-help support for SiS 9.0x Ends
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.
 


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