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HP Service Manager 9.3x Support Extension
Title :
HP Service Manager 9.3x Support Extension
Document ID :
KM01034376
Product - Version:
service manager ;
OS :
Updated :
Wed May 20 08:35:34 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing the support extension of Service Manager 9.3x. All Service Manager 9.3x customers with an active support contract are eligible.

 

Program overview

  Hewlett-Packard (HP) is announcing the support extension of Service Manager 9.3x. All Service Manager 9.3x customers with an active support contract are eligible.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Service Manager 9.3x, and will provide support as indicated by the dates listed below.
 

 

Key program dates

 
Date Details
Nov 30, 2017 End of Committed Support for Service Manager 9.3x
Nov 30, 2019 End of Extended Support for Service Manager 9.3x
Nov 30, 2023 End of Self-Help Support with Rights to New Versions for Service Manager 9.3x **
 

 

Program documentation

  » Customer letter (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.