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DP 6.21 CM freezes when Aix 7.1 MA backups are running
This document has not been formally reviewed for accuracy and is provided as is
Title :
DP 6.21 CM freezes when Aix 7.1 MA backups are running
Document ID :
KM01097429
Product - Version:
data protector ;
OS :
Updated :
Mon Aug 18 07:09:34 GMT 2014
Summary :
Problem: AIX media manager throws a lot of FC alerts and after some time it hangs with no progress Solution: Fix as in QCCR2A27239 from DP Labs helps fixing this issue
DP 6.21 CM hangs/freezes and requires a system reboot to cleanly kill off all locked devices and processes.
Latest observation is copious FCP_ERR10 occuring on Aix 7.1 MA clients whilst backups are running.

LABEL: FCP_ERR10
IDENTIFIER: 5A7598C3

Date/Time: Thu Aug 14 14:29:07 EST 2014
Sequence Number: 2470349
Machine Id: 00C32B874C00
Node Id: aup4051l
Class: O
Type: INFO
WPAR: Global
Resource Name: fscsi7

Description
Additional FC SCSI Protocol Driver Information

Recommended Actions
WAIT FOR ADDITIONAL MESSAGE BEFORE TAKING ACTION
Solution
Problem: Data Protector's Media Agent module is unable to work with
tape drives on AIX 7.1 servers.

Symptom: AIX media manager is throwing copious FCP_ERR10
alerts and after some time session hangs with no progress and impacts performance of Cell Manager

Solution:
Fixed in DP 7.01 version onwards.
For DP 7.0 and below, please log a service request for hotfix: QCCR2A27239_TM3 which provides the fixed binaries for Media Agent

IBM AIX 7.1
-----------
bma
cma
mma
rma
devbra


# cksum *
2717441534 9431040 QCCR2A27239_TM3.tar
3375828788 1217 QCCR2A27239_TM3.txt
1762874201 2079028 bma
3732151394 1999364 cma
429391217 879633 devbra
1289844646 1981868 mma
3624666161 2482212 rma
Please also consider visiting the web-based version of this response at:
http://support.openview.hp.com/selfsolve/document/KM01097429