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HP OpenCall Service Controller
Title :
HP OpenCall Service Controller
Document ID :
KM01178774
OS :
Updated :
Wed Sep 24 16:11:59 GMT 2014
Summary :
Hewlett-Packard (HP) is announcing the discontinuance of HP OpenCall Service Controller (OCSC) product, which embeds the following components -Service Execution Platform (SEP) version 6.x -Service Creation Environment (SCE) version 6.x -Service Management Platform (SMP) version 5.x -License Server (LS) version 1.x HP is committed to providing the highest level of customer care to you while you determine your future strategy and will provide support as indicated by the dates listed below.

 

Program overview

 

Hewlett-Packard (HP) is announcing the discontinuance of HP OpenCall Service Controller (OCSC) product, which embeds the following components:

  • Service Execution Platform (SEP) version 6.x
  • Service Creation Environment (SCE) version 6.x
  • Service Management Platform (SMP) version 5.x
  • License Server (LS) version 1.x

HP is committed to providing the highest level of customer care to you while you determine your future strategy and will provide support as indicated by the dates listed below. The replacement product is HP OpenCall Convergent Communication platform (OCCP), on which more information can be found at this location.

 

 

Key program dates

 
Date Details
Mar, 2015 Discontinuance date of HP OpenCall Service Controller OCSC
(Last Order Date for new deployments)
Mar, 2020 End of Support date, latest possible date: support after the end of sales date is ensured as per the terms and conditions as described in customer active support contract
OCSC software Licenses for capacity extension (TPS …) of existing deployed platforms may remain available until the end of support date
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version discontinuance is covered by HP CMS Support datasheet
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.