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Resynchronization failes with Alcatel 5620SAM GAT AM
This document has not been formally reviewed for accuracy and is provided as is
Title :
Resynchronization failes with Alcatel 5620SAM GAT AM
Document ID :
KM01191241
Product - Version:
temip access module library ;
OS :
Updated :
Wed Oct 01 08:42:13 GMT 2014
Summary :
Resynchronization on OC fails with Alcatel 5620SAM GAT AM due to incorrect handling of original affectedObjectFullName field, containing double quote special character at the end.
Problem

Resynchronization on OC fails with Alcatel 5620SAM GAT AM (GAT50I-SAM100-Level2-RevZ):

manage resynchronization OPERATION_CONTEXT tt_ns:.OC.NTW.MPLS.alSAM1
TeMIP Framework (V6.0.0)

OPERATION_CONTEXT tt_ns:.OC.NTW.MPLS.alSAM1
On director: tt_ns:.temip.tt2_director
AT Fri, Jun 27, 2014 04:21:00 PM

Resynchronization partially completed.
       Partially discovered entity list = {  },
             Uncorrelatable entity list = { 5620SAM tt_ns:.SAM.alSAM1 },
       Not resynchronizable entity list = {  },
                    Foreign entity list = {  },
                  Number of Alarms Sent = 0,
               Number of Alarms Cleared = 0,
            Number of Alarms Terminated = 0,
          Number of Alarms Acknowledged = 0,
          Number of Discovered Entities = 0,
      Number of Resynchronized Entities = 0

Cause

Resynchronization fails due to incorrect handling of original affectedObjectFullName field, containing double quote special character, by AM.
The value of affectedObjectFullName field is used to build the MO OSI field.

From AM log:

27/06 15:35:27.478169[11734][1245185] Runtime Exception 5 (Line 246 in ../EntityItem.cxx): Can't convert to Entity: 5620SAM tt_ns:.SAM.alSAM1 Misc "physicalLink:from-MAC Address-00-03-FA-7A-6C-88-portid-38043648-Nearest-Bridge-to-MAC Address-00-0F-06-74-94-01-portid-t”"

27/06 15:35:27.535335[11734][1179649] ICG exception has been caught in GAT_AM_DIRECTIVE_BASE::TeMIPHandlerProcess.
27/06 15:35:27.535630[11734][1179649] A message has been received from the NE. Call AMHcache_resetGlobal.
27/06 15:35:27.535792[11734][1179649] exiting GAT_AM_DIRECTIVE_BASE::TeMIPHandlerProcess with 2
27/06 15:35:27.535920[11734][1179649] Exiting Show::OnDoShow.

Fix

Unfortunately it’s AM bug and it was fixed by adding of new ValidObjectName external map to remove unnecessary characters from the affectedObjectFullName field.