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Language determination for SRC not working as expected
Title :
Language determination for SRC not working as expected
Document ID :
Product - Version:
service manager 9.30 ;
OS :
Updated :
Tue Oct 21 12:11:53 GMT 2014
Summary :
Windows and browser settings are set to english US.But SRC takes somehow German lengage. Customer is using a load-balancer in front of three Service Request Catalog Instances, the isapi-plugin as well for load-balancing as for handing the Login-Credentials. Load balancer is configured to use sticky sessions, that means sessions with the same id will be forwarded to the same instance

 Windows and browser settings are set to english US.But SRC takes somehow German lengage.

Customer is using a load-balancer in front of three Service Request Catalog Instances, the isapi-plugin as well for load-balancing as for handing the
Login-Credentials. Load balancer is configured  to use sticky sessions,
that means sessions with the same id will be forwarded to the same instance.

  SRC to login the users only in english


Force stickiness the SRC 9.33 language determination will be working fine.

sticky_session_force=true  in IIS config of LB