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Language determination for SRC not working as expected
Title :
Language determination for SRC not working as expected
Document ID :
KM01217309
Product - Version:
service manager 9.30 ;
OS :
Updated :
Tue Oct 21 12:36:57 GMT 2014
Summary :
Windows and browser settings are set to english US.But SRC takes somehow German lengage. Customer is using a load-balancer in front of three Service Request Catalog Instances, isapi-plugin as well for load-balancing as for handing the Login-Credentials. Load balancer is configured to use sticky sessions, that means sessions with the same id will be forwarded to the same instance
Problem
Windows and browser settings are set to english US.But SRC takes somehow German lengage.
Customer is using a load-balancer in front of three Service Request Catalog Instances, isapi-plugin as well for load-balancing as for handing the
Login-Credentials.  Load balancer is configured to use sticky sessions, that means sessions with the same id will be forwarded to the same instance 
Fix

Forcing stickiness the SRC 9.33 language determination will be working fine.

set sticky_session_force=true in the IIS config of LB