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HP Service Health Reporter 9.1x
Title :
HP Service Health Reporter 9.1x
Document ID :
KM01258866
OS :
Updated :
Wed May 20 08:32:46 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing the End of Sale of HP Service Health Reporter 9.1x. All HP Service Health Reporter customers with an active support contract are eligible to upgrade to HP Service Health Reporter 9.30. The End of Committed Support and End of Extended Support dates were announced previously on SSO on July 01, 2012.

 

Program overview

 

Hewlett-Packard (HP) is announcing the End of Sale of HP Service Health Reporter 9.1x. All HP Service Health Reporter customers with an active support contract are eligible to upgrade to HP Service Health Reporter 9.30. The End of Committed Support and End of Extended Support dates were announced previously on SSO on July 01, 2012. HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Service Health Reporter, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
Dec 01, 2014 Support customer notification of end of sale (no longer orderable or available for purchase)
Previously announced on SSO on July 01, 2012  
Jun 30, 2015

End of Committed Support

Jun 30, 2017 End of Extended Support
Jun 30, 2021 End of Self-Help Support with Rights to New Versions **
 

 

Program documentation

  » Customer letter (PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version Policy. Definitions of terms are documented in the HP Software product version obsolescence guidelines.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.