A valid license could be missing:
Check the license dat file and look for Foundation License if it is missing, request the license team to check contract and verify if client has it under contract (if not ask to be added to the contract and recreate license).
Currently, all PPM deployments must consist of 3 basic elements:
• PPM Foundation (Foundation - Up to 25 users License OR Foundation - Over 25 users License)
• PPM Administration & Configuration licenses
• PPM Role / Modules
When starting PPM server, system will check if the PPM has installed 3 type of licenses:
• If foundation licenses is missing, not allow PPM server to start.
• If Administration/configuration/Role based license is missing, allow server to start and pop up warning messages.
Attention: There is another license called “Upgrade to Foundation from - “Up to 25 User” license to “25+ User” license”. This license needs to work together with “Foundation - Up to 25 users” license. Otherwise, this license is no use at all.
Start services on PPM should be working properly after checking this.
Note: A different license could be missing as well, just check for the one missing to be added.