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In certain cases there’s no support for Chrome 39 after update from Chrome 38
Title :
In certain cases there’s no support for Chrome 39 after update from Chrome 38
Document ID :
KM01291911
Product - Version:
quicktest professional ; functional testing ;
OS :
Updated :
Mon Dec 08 15:50:36 GMT 2014
Summary :
Support for Chrome 39 is lost after updating from Chrome 38
Problem
Support for Chrome 39 is lost after updating from Chrome 38
Cause
Chrome bug
Fix

To workaournd this situation there are two options:

Option 1: Re-Install the Extension manually form the Chrome Webstore:

     For UFT 11.53 Patch 3 and above: Install the extension from: https://chrome.google.com/webstore/detail/gigfohmibpfkgmbngbmjacnmjkheedlb
     For UFT 12.01 and above: Install the extension from: https://chrome.google.com/webstore/detail/jjkpkaoeaicepkfjgeeopfcfpdgblbdc

Option 2: Re-Install the Extension from UFT installation folder:

    a. Open the chrome extensions page by navigating to chrome://extensions
    b. Drag and drop Agent.crx which is found under %UFT_INSTALLATION_FOLDER%\bin\Chrome\ to the Chrome extensions page that was opened in Step a.
    c. Chrome will ask you for confirmation to install the extension, approve the confirmation dialog.