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HP CloudSystem Enterprise Starter Suite 2013.03, 2013.06 & 2013.09
Title :
HP CloudSystem Enterprise Starter Suite 2013.03, 2013.06 & 2013.09
Document ID :
KM01402797
Product - Version:
cloud system enterprise starter suite 2013.03 2013.06 2013.09 ;
OS :
Updated :
Wed May 20 09:57:25 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing the End of Sale of HP CloudSystem Enterprise (CSE) Starter Suite 2013.03, 2013.06 and 2013.09. All CSE Starter Suite customers with an active support contract are eligible to update to CSE Starter Suite 2014.12. The End of Committed Support and End of Extended Support dates for these versions were announced previously on SSO.

 

Program overview

  Hewlett-Packard (HP) is announcing the End of Sale of HP CloudSystem Enterprise (CSE) Starter Suite 2013.03, 2013.06 and 2013.09. All CSE Starter Suite customers with an active support contract are eligible to update to CSE Starter Suite 2014.12. The End of Committed Support and End of Extended Support dates for these versions were announced previously on SSO.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for CSE Starter Suite
, and will provide support as indicated by the dates listed below.

 

 

 

Key program dates

 
Date Details
March 1, 2015 Support customer notification
May 1, 2015 End of Sale (no longer orderable or available for purchase)
Previously announced on SSO  
March 31, 2016 End of Committed Support for 2013.03 version
June 30, 2016 End of Committed Support for 2013.06 version
September 30, 2016 End of Committed Support for 2013.09 version
March 31, 2018 End of Extended Support for 2013.03 version
June 30, 2018 End of Extended Support for 2013.06 version
September 30, 2018 End of Extended Support for 2013.09 version
March 31, 2022 End of Self-Help Support with Rights to New Versions for 2013.03 version **
June 30, 2022 End of Self-Help Support with Rights to New Versions for 2013.06 version **
September 30, 2022 End of Self-Help Support with Rights to New Versions for 2013.09 version **
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product / version obsolescence is covered by version 4.4 of the HP Software Supported Version Policy, see Definitions of terms.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.