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How to remove existing Agile Manager license
This document has not been formally reviewed for accuracy and is provided as is
Title :
How to remove existing Agile Manager license
Document ID :
KM01472139
Product - Version:
agile manager ;
OS :
Updated :
Thu Mar 26 09:49:49 GMT 2015
Summary :
How to remove existing Agile Manager license
If the existing content of the TENANT_AUTOPASS_LICENSES is problematic then installing a new license fails
We should clean the content of the table.
Solution

To clean the problematic license, you can delete existing license from TENANT_AUTOPASS_LICENSES table;

Then apply the new license.

1) Work with DBA to backup the TENANT_AUTOPASS_LICENSES  of siteadmin schema, like agm_siteadmin_db.

2) Delete the content of this table.

3) Restart Agile Manager.

4) Login to Agile Manager Administration page.

5) Go to Home->Licenses to apply the new license