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Error "Retrieving the COM class factory for component with CLSID" received when ...
This document has not been formally reviewed for accuracy and is provided as is
Title :
Error "Retrieving the COM class factory for component with CLSID" received when logging into a project which has CIT extension enabled
Document ID :
KM01487340
Product - Version:
quality center ;
OS :
Updated :
Mon Mar 30 05:20:45 GMT 2015
Summary :
Error "Retrieving the COM class factory for component with CLSID" received when logging into a project which has CIT extension enabled.
Problem

"Retrieving the COM class factory for component with CLSID" but still can login to ALM but cannot access the extension related modules

image text

Cause

The dll for the CIT extension is not registered which is causing this error.

Fix

Register HP ALM client from add-ins page. If that doesn't help, manually register the dll from command prompt window.

This is the syntax. regsvr32 <dll name>