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HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and H...
Title :
HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x
Document ID :
KM01531308
Product - Version:
operations agent 11.10 11.11 11.12 11.13 11.14 ;
OS :
Updated :
Wed Jun 17 13:50:49 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing the End of Committed Support extension of HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x from September 30, 2016 to September 30, 2017. All HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x customers with an active support contract are eligible. HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x, and will provide support as indicated by the dates listed below.

 

Program overview

 

Hewlett-Packard (HP) is announcing the End of Committed Support extension of HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x from September 30, 2016 to September 30, 2017.

All HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x customers with an active support contract are eligible. HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Operations Agent 11.1x, HP Performance Agent 11.1x, HP GlancePlus 11.1x and HP GlancePlus Pak 11.1x, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
May 01, 2015 Support Customer Notification of Support Extension

Previously announced on SSO on Oct 1, 2012:

Sep 30, 2016 End of Committed Support
Sep 30, 2018 End of Extended Support
Sep 30, 2020 End of Self-Help Support
New dates on SSO
Sep 30, 2017 End of Committed Support
Sep 30, 2019 End of Extended Support
Sep 30, 2023 End of Self-Help Support with Rights to New Versions
 

 

Program documentation

 

» Customer letter (.PDF)*

This product / version obsolescence is covered by version 5 of the HP Software Supported Version Policy; see Definitions of terms

 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.