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Browser cache causing unpredictable and misleading results
Title :
Browser cache causing unpredictable and misleading results
Document ID :
KM01643790
Product - Version:
project and portfolio management ;
OS :
Windows
Updated :
Thu Jun 04 18:00:39 GMT 2015
Summary :
Internet Explorer cache not showing updated results due Temporary Internet settings
Problem
Browser caching is causing unpredictable results in several cases not showing updated data or misleading results.
Cause
Internet settings on temporary files are not setup to refresh automatically.
When client uses Chrome, this browser does not come with its own parameters for this settings, therefore it will be reading from Internet Explorer configuration trying to apply (Chrome will launch IE configuration window to modify).
Fix
  1. Launch Internet Explorer
  2. Go to Internet Options menu
  3. Select General Tab
  4. Select Automatically option
  5. Save the changes
  6. Close all the browsers sessions/tabs opened.