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Hyperlink fields becoming a normal text
Title :
Hyperlink fields becoming a normal text
Document ID :
KM01651306
Product - Version:
project and portfolio management 9.30 ;
OS :
Windows,Linux
Updated :
Mon Jun 08 20:32:37 GMT 2015
Summary :
On existing requests/projects Hiperlink fields get disabled/not working, the text becomes regular text not allowing navigation.
Problem

The Hyperlink fields in existing requests/projects are not working. The same fields work fine for a newly created requests/projects.

Issue is reproducible in all browsers (IE, Firefox and Chrome).

Cause

When server parameters are declared needs to be declared on proper location on the server configuration file, other wise security rules can disable the funcionality for safety.

Fix
Please add the following parameter stating the body declaration on your server.conf

com.kintana.core.server.ENABLE_ANTISAMY=false

In case you are working on a cluster environment and you already have declared the parameter on the nodes, you will have to move the line up into the body declaration.

Run kUpdateHtml.sh and restart the PPM services (any modification to the server.conf will need a restart to take effect).