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An installation failure with 'Multiple launches of this installer is not allowed...
Title :
An installation failure with 'Multiple launches of this installer is not allowed. It will now quit.'
Document ID :
KM01660840
Product - Version:
cloud service automation ;
OS :
Updated :
Fri Jun 12 02:27:21 GMT 2015
Summary :
An installation on Linux may fail if 'csauser' does not have its home directory.
Problem

An installation of CSA 4.20 on a Linux box might fails with the following message:


-----
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

Multiple launches of this installer is not allowed. It will now quit.
-----

Cause
1. If /var/.com.zerog.registry.xml exists, delete it.
2. Check if 'casuser' has its home directory on the box or not. If not, create it.