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Microsoft Windows Event Log -- Native failing with error "Active Directory Base ...
Title :
Microsoft Windows Event Log -- Native failing with error "Active Directory Base DN is empty"
Document ID :
KM01723341
Product - Version:
arcsight connector appliance ;
OS :
Updated :
Wed Jul 01 16:50:26 GMT 2015
Summary :
Microsoft Windows Event Log -- Native failing with error "Active Directory Base DN is empty"
Problem

The WiNC connector installing is failing , after filling in the information for the domain name, domain user name etc.On hitting next get the error: Active Directory Base DN is empty. And in logs seeing following error

[2015-03-12 17:20:19,371][INFO ][default.com.arcsight.agent.gd.nb][createActiveDirBaseDn] Domain is not set correctly [example], baseDN is empty
[2015-03-12 17:20:19,371][ERROR][default.com.arcsight.agent.util.m][createParameterVerificationMessage] Error [Active Directory Base DN is empty]. Possible Solution [Please configure parameter [Domain Name] appropriately]

Fix
It was not able to connect to AD because the Domain name has to have a fully qualified name for domain, for example, example.com; then Base DN is constructed from this name and used to connect to AD.  AD server could be IP, but not Domain name.

Compare to WUC - Base DN was a parameter on the screen, that we could also construct from the Domain name, now it is just constructed from the domain name.