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Shunra Network Virtualization Desktop, Shunra Network Virtualization Mobile, HP ...
Title :
Shunra Network Virtualization Desktop, Shunra Network Virtualization Mobile, HP Network Capture Suite and HP Network Virtualization for Mobile 8.5x
Document ID :
KM01775208
OS :
Updated :
Fri Aug 07 07:42:24 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing product obsolescence of Shunra Network Virtualization Desktop, Shunra Network Virtualization Mobile, HP Network Capture Suite and End of Sale of HP Network Virtualization for Mobile 8.5x effective as of the dates set forth below. (Referencing as NV for Network Virtualization in the below).

 

Program overview

 

Hewlett-Packard (HP) is announcing product obsolescence of Shunra Network Virtualization Desktop, Shunra Network Virtualization Mobile, HP Network Capture Suite and End of Sale of HP Network Virtualization for Mobile 8.5x effective as of the dates set forth below. (Referencing as NV for Network Virtualization in the below).

Please note that all Customers with active support contracts are eligible to request a license exchange as listed below

  • Shunra NV Desktop to HP NV for Mobile 9.0x and (HP Network Capture Server Instance; where eligible)
  • Shunra NV Mobile to HP NV for Mobile 9.0x
  • HP Network Capture Suite to HP NV for Mobile 9.0x and HP Network Capture Server Instance
  • HP NV for Mobile 8.5x to HP NV for Mobile 9.0x

Important Note
Existing customers who want to add-on capacity to an existing 8.5x or 9.0x installation unfortunately cannot have mixed versions. Either you need to have the add-on capacity in version 8.5x or migrate any existing from 8.5x to 9.0x.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Shunra Network Virtualization Desktop, Shunra Network Virtualization Mobile, HP Network Capture Suite and HP Network Virtualization for Mobile 8.5x , and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
Sep 01, 2015 Product obsolescence / End of Sales Customer Announcement
Nov 01, 2015

End of sale (no longer orderable or available for purchase) HP NV for Mobile 8.5x and HP Network Capture Suite (Shunra NV Desktop 7.0x & Shunra NV Mobile 7.0x are not being sold anymore)

Dec 31, 2016 End of Support for Shunra NV Desktop 7.0x
Dec 31, 2018 End of Self-Help Support for Shunra NV Desktop 7.0x
Dec 31, 2016 End of Support for Shunra NV Mobile 7.0x
Dec 31, 2018 End of Self-Help Support for Shunra NV Mobile 7.0x
Dec 31, 2016 End of Support for HP Network Capture Suite
Dec 31, 2018 End of Self-Help Support for HP Network Capture Suite
Previously announced on SSO portal on April 29, 2014
Apr 30, 2018 End of Committed Support for HP NV for Mobile 8.5x
Apr 30, 2020 End of Extended Support for HP NV for Mobile 8.5x
Apr 30, 2024 End of Self-Help Support with Rights to New Versions for HP NV for Mobile 8.5x
 

 

Program documentation

  » Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This product obsolescence / End of Sale is covered by version 5 of the HP Software Supported Version Policy; see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.