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HP IT Executive Scorecard 9.4x & 9.5x
Title :
HP IT Executive Scorecard 9.4x & 9.5x
Document ID :
KM01989217
Product - Version:
it business analytics (xs) 9.40 9.41 9.50 ;
OS :
Updated :
Mon Dec 07 07:44:08 GMT 2015
Summary :
Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP IT Executive Scorecard 9.4x & 9.5x. All HP IT Executive Scorecard customers with an active support contract are eligible to update to HP IT Business Analytics 10.0x. The End of Committed Support and End of Extended Support dates were announced previously on Aug 01, 2013 for version 9.4x and on Jul 14, 2014 for version 9.5x..
 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP IT Executive Scorecard 9.4x & 9.5x. HP IT Executive Scorecard has been renamed to HP IT Business Analytics. All HP IT Executive Scorecard customers with an active support contract are eligible to update to HP IT Business Analytics 10.0x.
Note that If you are updating from 9.4x or prior versions of HP IT Executive Scorecard, you will need to first install HP IT Executive Scorecard 9.5x before updating to HP IT Business Analytics 10.0x. So, please ensure you download and retain a copy of the HP IT Executive Scorecard 9.5x media prior to December 20, 2015. Beyond that date, this media will not be available for download.

The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on Aug 01, 2013 for version 9.4x and on Jul 14, 2014 for version 9.5x.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP IT Executive Scorecard, and will provide support as indicated by the dates listed below.

 

 

 

Key program dates

 
Date Details
Dec 01, 2015 Support customer notification of End of Sale
Dec 19, 2015 Last day for downloading the media for older versions
Dec 20, 2015 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

Jun 30, 2016 End of Committed Support for IT Executive Scorecard 9.4x
Jun 30, 2017 End of Committed Support for IT Executive Scorecard 9.5x
Jun 30, 2018 End of Extended Support for IT Executive Scorecard 9.4x
Jun 30, 2019 End of Extended Support for IT Executive Scorecard 9.5x
Jun 30, 2022 End of Self-Help Support with Rights to New Versions for IT Executive Scorecard 9.4x

Jun 30, 2023

End of Self-Help Support with Rights to New Versions for IT Executive Scorecard 9.5x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.