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HP Storage Essentials 9.7x
Title :
HP Storage Essentials 9.7x
Document ID :
KM01997175
Product - Version:
storage essentials srm 9.7.0 ;
OS :
Updated :
Tue Dec 01 13:03:00 GMT 2015
Summary :
Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Storage Essentials 9.7x. All HP Storage Essentials 9.7x customers with an active support contract are eligible to update to HP Storage Operations Manager 10.1x, which will become available in January 2016. The End of Committed Support and End of Extended Support dates were announced previously on SSO on July 29, 2014.
 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Storage Essentials 9.7x. All HP Storage Essentials customers with an active support contract are eligible to update to HP Storage Operations Manager 10.1x, which will become available in January 2016. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on July 29, 2014.

HP Storage Essentials 9.7x includes a version of Business Objects from SAP. HPE’s agreement with SAP to distribute this version of Business Objects has been terminated and so, we can no longer distribute the product media that contains this version of Business Objects beyond December 20, 2015. As of December 20, 2015, HPE will remove the HP Storage Essentials 9.7x and any prior version’s media affected by this, from our download portals. If you need a copy of the HP Storage Essentials 9.7x or prior version’s media, please ensure that you download that prior to December 20, 2015.

HP Storage Essentials is replaced by a new product, HP Storage Operations Manager. The new version HP Storage Operations Manager 10.1x will be made available in January 2016. Your support contracts needs to be updated prior to getting new media and licenses keys for SOM 10.1x. Please contact your local HPE sales representative or HPE business partner to initiate a contract update.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Storage Essentials, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
December 1, 2015

Support customer notification of End of Sale

December 19, 2015
December 20, 2015

Last day for downloading the media for older versions
End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

July 31, 2018 End of Committed Support for HP Storage Essentials 9.7x
July 31, 2020 End of Extended Support for HP Storage Essentials 9.7x

July 31, 2024

End of Self-Help Support with Rights to New Versions for HP Storage Essentials 9.7x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.