Self-Solve Knowledge Search

Minimize Maximize
Network Node Manager 5.x-6.31 & related network management products
Title :
Network Node Manager 5.x-6.31 & related network management products
Document ID :
KM01998625
Product - Version:
network node manager extended topology ; network node manager 6.31 ;
OS :
Updated :
Thu Dec 03 13:12:33 GMT 2015
Summary :
Hewlett-Packard (HP) is announcing that HP OpenView Network Node Manager (NNM) versions 5.x, 6.0, 6.01, 6.1. 6.2, 6.30, 6.31; HP OpenView Network Node Manager Extended Topology (NNM ET) versions 1.50, 1.51; HP OpenView Problem Diagnosis (PD) version 1.0; and HP OpenView Customer Views (CV) version 1.2 have reached Version Maturity. HP support for these products will be provided as indicated by the dates listed below.

 

Program overview

 

Hewlett-Packard (HP) is announcing that HP OpenView Network Node Manager (NNM) versions 5.x, 6.0, 6.01, 6.1. 6.2, 6.30, 6.31; HP OpenView Network Node Manager Extended Topology (NNM ET) versions 1.50, 1.51; HP OpenView Problem Diagnosis (PD) version 1.0; and HP OpenView Customer Views (CV) version 1.2 have reached Version Maturity. HP support for these products will be provided as indicated by the dates listed below.

HP strongly recommends that our customers who utilize Network Node Manager version 5.x to 6.31 inclusive as well as the above versions of NNM Extended Topology, Customer Views and Problem Diagnosis upgrade to the most current version of that software. Please note that functionality of NNM Extended Topology and Problem Diagnosis has been integrated into Network Node Manager 7.x Advanced Edition.

Note that this announcement includes End Of Support dates that have been communicated previously with the introduction of new versions of the products this announcement concerns.

 

 

Key program dates

 
Date Details

May 31, 2001

Last day to receive Full Support for NNM version 6.0, 6.01 and 6.1

May 31, 2003

Last day to receive Full Support for NNM version 6.30 and NNM ET version 1.50 (if applicable to you)

Aug 31, 2003

Last day to receive Full Support for NNM versions 5.0, 5.01 and 5.02 on remaining supported operating system platforms

Jan 31, 2004

Last day for customers with active support agreements to submit the NNM 6.4 and ET 2.0 (if applicable to you) Release Request Form(s) to receive your copy of NNM version 6.4 and ET version 2.0 (if applicable to you)

Dec 31, 2004

Last day to receive Full Support for NNM version 6.31 and NNM ET 1.51 (if applicable to you)

Mar 31, 2005

Last day to receive Maintenance Support for NNM versions 5.0, 5.01, 5.02 on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 5.0, 5.01, 5.02)

Dec 31, 2005

Last day to receive Full Support for NNM version 6.2, Problem Diagnosis 1.0 and Customer Views 1.2 (if applicable to you)

Dec 31, 2006

Last day to receive Maintenance Support for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31, NNM ET 1.5 and NNM ET 1.51. (if applicable to you) on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31 and NNM ET versions 1.50 and 1.51)

Mar 31, 2007

Last day of Self-Help Support for NNM versions 5.0, 5.01 and 5.02

Dec 31, 2007

Last day to receive Maintenance Support for NNM versions 6.2, PD version 1.0 and CV version 1.2 (if applicable to you) on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 6.2, PD version 1.0 and CV version 1.2)

Dec 31, 2008

Last day of Self-Help Support for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31 and NNM ET 1.5, 1.51

Dec 31, 2009

Last day of Self-Help Support for NNM version 6.2, PD version 1.0 and CV version 1.2

 

 

Program documentation

  » Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 2.0 of the support and obsolescence policy. Definitions of terms are documented in the HP OpenView product version obsolescence guidelines Link removed as not valid)

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.