Self-Solve Knowledge Search

Minimize Maximize
HP IT Service Management Enterprise Suite 2015.05
Title :
HP IT Service Management Enterprise Suite 2015.05
Document ID :
KM02007218
Product - Version:
itsm enterprise suite 2015.05 ;
OS :
Updated :
Mon Dec 07 12:23:50 GMT 2015
Summary :
Hewlett Packard Enterprise is announcing the product obsolescence of HP IT Service Management Enterprise Suite 2015.05.
 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the product obsolescence of HP IT Service Management Enterprise Suite 2015.05.

Important note: The end of sale and support relates only to the suite of products, not to the individual products; those individual products continue to be available for sale and support, either in the exact same version as in the suite, or in a more recent version.

The HP IT Service Management Enterprise Suite 2015.05 includes component products that include a version of Business Objects from SAP. HPE’s agreement with SAP to distribute this version of Business Objects has been terminated and so, we can no longer distribute the product media that contains this version of Business Objects beyond December 20, 2015. As of December 20, 2015, HPE will remove the HP IT Service Management Enterprise Suite 2015.05 from our download portals. If you need a copy of the HP IT Service Management Enterprise Suite 2015.05, please ensure that you download the media for all component products prior to December 20, 2015.

You can continue to purchase additional licenses for the individual components of the HP IT Service Management Enterprise Suite 2015.05 until further notice.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP IT Service Management Enterprise Suite 2015.05, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
December 7, 2015

Support customer notification of End of Sale

December 19, 2015
December 20, 2015

Last day for downloading the media for older versions
End of Sale (no longer orderable or available for purchase)

 

 
May 31, 2020 End of Support for HP IT Service Management Enterprise Suite 2015.05

 

 
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Custmer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.