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HP Universal CMDB, HP UCMDB Configuration Manager & HP Universal Discovery 10.0x
Title :
HP Universal CMDB, HP UCMDB Configuration Manager & HP Universal Discovery 10.0x
Document ID :
KM02211320
Product - Version:
universal cmdb config mgr 10.0 ; universal cmdb 10.0 ;
OS :
Updated :
Wed Apr 27 13:51:50 GMT 2016
Summary :
Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Universal CMDB (UCMDB), HP UCMDB Configuration Manager (UCMDB-CM) & HP Universal Discovery (UD) 10.0x. All HP UCMDB, HP UCMDB-CM & HP UD customers with an active support contract are eligible to update to HP UCMDB 10.2x, HP UCMDB-CM 10.2x & HP UD 10.2x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on Jul 24, 2012.

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Universal CMDB (UCMDB) 10.0x, HP UCMDB Configuration Manager (UCMDB-CM) 10.0x & HP Universal Discovery (UD) 10.0x .
All HP UCMDB, HP UCMDB-CM & HP UD customers with an active support contract are eligible to update to HP UCMDB 10.2x, HP UCMDB-CM 10.2x & HP UD 10.2x . The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on Jul 24, 2016.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP UCMDB, HP UCMDB-CM & HP UD, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
May 1, 2016 Support customer notification of End of Sale
Jul 1, 2016 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

Sep 30, 2016 End of Committed Support for UCMDB 10.0x, UCMDB-CM 10.0x & UD 10.0x
Sep 30, 2018 End of Extended Support for UCMDB 10.0x, UCMDB-CM 10.0x & UD 10.0x

Sep 30. 2022

End of Self-Help Support with Rights to New Versions for UCMDB 10.0x, UCMDB-CM 10.0x & UD 10.0x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.