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Deduplication is not supported on clusters
This document has not been formally reviewed for accuracy and is provided as is
Title :
Deduplication is not supported on clusters
Document ID :
KM02281634
Product - Version:
data protector ;
OS :
Updated :
Sun May 01 06:37:14 GMT 2016
Summary :
Runing backup when Source Side Deduplication via StoreOnce Catalyst is configured on cluster node agent failed.
Problem

[Major] From: BSM@Cell_Manager_hostname.xxx.yyy "backup_specification"  Time: 31.03.2016 09:18:52

               Got error: "StoreOnce error: StoreOnce device offline, network error occurred or secure communication failed while contacting the StoreOnce device" when contacting "Device_on_GW" B2D device!

 

Cause
Source Side Deduplication Gateway device configured on cluster node
Fix

Configure Gateway device on agent that is not part of a cluster