SLAs on Incidents are not calculated correctly
Title :
SLAs on Incidents are not calculated correctly
Document ID:
QCCR1E79928
Product - Version :
service manager 9.20 9.30 ;
O S :
Windows
Updated :
Sat Sep 08 00:00:00 GMT 2012
classification :
known problems
Status :
published completed
submitted :
Sat Sep 08 00:00:00 GMT 2012