When the Service Desk Relationship Model is set to "Cannot close related re...
Title :
When the Service Desk Relationship Model is set to "Cannot close related record until interactions are closed," an error occurs when you perform a Mass Close on Incidents
Document ID:
QCCR1E84217
Product - Version :
service manager 9.30;
O S :
Windows
Updated :
Thu Oct 11 00:00:00 GMT 2012
classification :
known problems
Status :
published completed
submitted :
Thu Oct 11 00:00:00 GMT 2012