SM_CIT:Trigger to create multiple eventcodes in Service Manager.
Title :
SM_CIT:Trigger to create multiple eventcodes in Service Manager.
Document ID:
KM01586765
Product - Version :
connect it ; service manager 9.34;
O S :
Updated :
Mon May 25 00:00:00 GMT 2015
Summary :
when using email sending connector to send emails from service manager connector by parsing the eventout records they could be a bottleneck when there are lakhs and millions of records to parse.in order to address this situation, one can create eventout records randomly with eventcodes "email-1", "email-2" so on. create each scenarios for processing eventout records of event code "email-1" and another scenario for processing records of event code "email-2".