Support contact information

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Hewlett Packard Enterprise offers worldwide support for the HPE Software family of products. Listed below are support numbers by country or province. Limited installation assistance is included with some HPE Software products. Please be ready to provide your HPE Software support contract identifier (i.e. system handle/service agreement ID) for all other support questions.
 

HPE Software product support telephone numbers

Albania Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +003554322411
Anguilla 1-800-225-5288, +844-692-8150
Antigua 1-844-692-8151
Argentina 0800-444-7867
Aruba 800-8000, 844-692-8147
Australia Primary +61 2 8023 8760
Secondary 131147
Austria For contract customers: 08 1000 2000
For trade customers: 08 1000 1000
Select option 6 (for both numbers)
Backup: +44 (0) 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Bahamas +1-800-872-2881, +844-692-8152
Bahrain Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Secondary: +97143904785
Barbados +1-800-225-5288, +844-692-8153
Belgium (Dutch & French) Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +32 (0)78 250 144
Belize 811, +844-692-8148
Bermuda 1-800-225-5288, +844-692-8154
Bolivia 5411-4708-1050
Brazil 0 800 556405
British Virgin Islands 1-800-872-2881, +844-692-8156
Bosnia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0038733554567
Bulgaria Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +359 (0)24 917 053
Canada 800 633-3600
Cayman Islands 1-800-225-5288, +844-692-8157
Chile 54 11 4708 1137
China Primary: *800-819-2140 (landline)
Mobile Phone: 400 670 1202
Colombia 1-8000-51-4747
Costa Rica 844-806-3425
Croatia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0038516608894
Curacao 001-800-872-2881 + 844-264-1326
Czech Republic Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +420-2-61307-751
Denmark Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +45 7010 8025
Dominica 1-800-225-5288, +844-264-1327
Dominican Republic 1-800-225-5288, +844-264-1328
Ecuador 1-999-119, 800-711-2884 ( Andinatel)
1-800-225-5288, 844-845-8165 ( Pacifitel)
Egypt Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
El Salvador 800-1785, +844-845-8167
Estonia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +372-6813-823
Finland +358 (0)203 203 00 / +358 (0)20 322 500 (24*7)
France Primary: 0825 00 4123
Backup: +44 (0) 203 027 7238
French Anguilles 0-800-990-011, 844-845-8168
French Guiana 0-800-990-011, 844-264-1329
Germany +49 69 380789143
Greece Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +801 11 47 22 73 (Toll Free/Office Hours) +30 210 8761880
Grenada 1-800-225-5288, +844-264-1330
Guadalupe 0-800-990-011, +844-264-1331
Guatemala 999-9190, +844-845-8169
Guyana 159, 844-752-2835
Haiti 183, 844-752-2836
Honduras 800-0-123, +844-752-2837
Hong Kong Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Mobile Phone: +86 400 670 1202
Secondary: 3071 3873 (M-F 8:30-17:30), 8206-8070 (After Hours)
Hungary Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +06 1 382 11 22 (Office Hours), +36-1-382-11-33 24X7
India Primary: 000800 440 1777
Secondary (24*7 support): 1800 425 4994, +91 80 2611 9806
Secondary (Standard support): 1800 425 8080, +91 80 2611 9805
Indonesia Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Secondary: +62 21 5799 4050
Ireland, Republic of Primary: 1850 924590
Secondary: +44 (0) 203 027 7238
Backup: +44 870 8422338
Israel 1-809-400-300 (Callers in Israel)
All other callers: +44 1793-794941 (8:00 to 17:00 local Israel time)
Italy Primary 39 02 4527 9050
Secondary 39 02 9148 3462
Backup +44 203 027 7238
Jamaica 1-800-872-2881, +844-264-1332
Japan Primary: 0120-923-333
Secondary: 0120-961-673
Korea Primary: +82 2 3483 7286
Secondary: 02-2199-0911 (Mon-Fri: 09:00~18:00, Sat: 09:00~13:00) 050-2199-0909 (After hours)
Latvia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 7 030 721 (Toll free: 800 80 12)
Lithuania Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +37052141592
Luxembourg Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +352 27 303 111
Malaysia Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Secondary: 1-800-88-1811
Martinica 0-800-990-011, 877-219-8671
Mexico Local dialing: 800 501 9800
Mexico City Local dialing: +52-55-5258.4500 or 800-501.9800 (toll free)
Middle-East Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: UAE: 800 4326
Kuwait: +632 9930
Bahrain: +8000 4285
Saudi Arabia: +800 897 1451
Intl Dialling: +971 4 3904785
Montserrat 1-800-225-5288, +844-264-1333
Malta Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0035635504747
Macedonia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0038923215040
Moldova Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0037322815151
Netherlands Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 0900 - 11 50 000 select option 3
Netherland Antilles 001-800-872-2881, +844-752-2839
New Zealand Primary 0800664747
Secondary +64 9 912 9007
Nicaragua 1-800-0164, +844-752-2840
North West Africa Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +43 1 81116 1961
Norway Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +800 56044
Pakistan Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Secondary: Send an email to customer-access.sgp@hp.com;
+65 6272 4333 select option 4
Panama 800-2288, +844-845-8163
Paraguay 4708-1050
Peru 0-800-10111
Philippines Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Poland Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +48 22 3060484, 0800 702 284
Portugal Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +808 203 203
Puerto Rico 1-844-752-2843
RSA Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 086 000 1010
Russia & CIS Primary +7 (499) 922 1611
Secondary +7 495 797 3525
Back-up +44 (0) 203 027 7239
Romania Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +40 (0)317 305 020
Saudi Arabia, Kingdom of Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 8008971451
Alternate: +971-4-3904785
Singapore Primary +65 6622 1427
Secondary 1-800-272-4333
Slovakia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 02 5752 5555 (8.00 - 17.00), 905 70 74 74 (Out of Office Hours)
South Africa, Republic of Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +086 000 1010
Spain Primary +34 912 754 999
Secondary +34 902 012 959
Backup +44 (0) 203 027 7238
St Kitts & Nevis 1-800-225-5288, +844-264-1334
St Lucia 1-844-231-8954
St Marteen XX0-800-99-0011, +844264-1335
St Vincent 1-800-225-5288, +844-845-8160
Suriname 156, 844-231-8955
Sweden Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +46 (0)771 303 030 / +46 (0)771 303 050 (24*7)
Switzerland (German, French, Italian) Primary: 0848 800 724 (German)
Secondary: +44 (0) 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Slovenia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +0038616001403
Serbia Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +00381112648845
Taiwan 0800-659-688 (Toll Free) (Monday~Friday, 9:00 - 17:30) (Chinese Speaking)
Mobile Phone: +86 400 670 1202
0800-659-688 (Toll Free) (After Hours) (English Speaking Only)
Thailand Primary: +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)
Secondary: +662 118 6000 (M-F, 8:30-17:30 hrs) /
+662 118 6000 ext. 2 (After Hours)
Trinidad & Tobago 1-800-872-2881, +844-845-8161
Turkey Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: +90 212 444 7172
Turks & Caicos 01-800-225-5288, +844-845-8162
United Arab Emirates Primary: +44 203 027 7238 (HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
Secondary: 8004326
United Kingdom Primary: +44 (0) 203 027 7238
Secondary: +44 (0) 845 161 0050
(HPE Software call taking is offered in English, German, French, Italian, Spanish and Russian)
United States +1 800 633-3600
Uruguay 5411-4708-1050
US Virgin Islands 1-844-845-8164
Venezuela 58 212 278 8600
Vietnam +65 6622 1426 (HPE Software call taking is offered in English, Chinese, Japanese and Korean)