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HP Cloud Service Automation Foundation 4.1x, 4.2x, 4.5x, & 4.6x
Title :
HP Cloud Service Automation Foundation 4.1x, 4.2x, 4.5x, & 4.6x
Document ID :
KM02730606
Product - Version:
cloud service automation 4.10 4.20 4.50 4.60 ;
OS :
Updated :
Tue Mar 14 13:15:46 GMT 2017
Summary :
End of Sale program for all HP branded versions of HP Cloud Service Automation Foundation (CSA). Customers with active support contracts can update to HPE Cloud Service Automation Foundation 4.8x.

Program Overview

 

Hewlett Packard Enterprise is announcing the End of Sale of all HP branded versions of HP Cloud Service Automation Foundation (CSA) effective on the date set forth below. Customers on active support for these versions can continue to buy additional licenses and will be supported until the dates that were communicated previously on SSO

All HP Cloud Service Automation Foundation customers with an active support contract are eligible to update to HPE Cloud Service Automation Foundation 4.8x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on the dates listed in the table below:

Version

End of Support Notification Date

HP CSA 4.1x

Sep 2, 2014

HP CSA 4.2x

May 7, 2015

HP CSA 4.5x

Jul 14, 2015

HP CSA 4.6x

Feb 2, 2016

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Cloud Service Automation Foundation, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for Cloud Service Automation Foundation 4.1x, 4.2x, 4.5x, and 4.6x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key Program Dates

 
Date Details
Mar 15, 2017 Support Customer Notification of End of Sale
Jun 1, 2017 End of Sale (no longer orderable or available for purchase)

Previously Announced Support Timeline:

Jul 31, 2017 End of Committed Support for HP CSA 4.1x
Jul 31, 2019 End of Extended Support for HP CSA 4.1x

Jul 31, 2023

End of Self-Help Support with Rights to New Versions for HP CSA 4.1x
Dec 31, 2017 End of Committed Support for HP CSA 4.2x
Dec 31, 2019 End of Extended Support for HP CSA 4.2x
Dec 31, 2023 End of Self-Help Support with Rights to New Versions for HP CSA 4.2x
Jul 31, 2018 End of Committed Support for HP CSA 4.5x
Jul 31, 2020 End of Extended Support for HP CSA 4.5x

Jul 31, 2024

End of Self-Help Support with Rights to New Versions for HP CSA 4.5x
Jan 31, 2019 End of Committed Support for HP CSA 4.6x
Jan 31, 2021 End of Extended Support for HP CSA 4.6x
Jan 31, 2025 End of Self-Help Support with Rights to New Versions for HP CSA 4.6x
 

 

Program Documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5.1 of the HPE Supported Version Policy; see Definitions of terms.

 

 
* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.