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HP Universal Discovery & HP Universal CMDB 10.1x & 10.2x
Title :
HP Universal Discovery & HP Universal CMDB 10.1x & 10.2x
Document ID :
KM02898625
Product - Version:
universal cmdb 10.10 10.11 10.20 10.21 10.22 ;
OS :
Updated :
Wed Aug 16 17:30:08 GMT 2017
Summary :
Removal of media SKUs for HP Universal Discovery & HP Universal CMDB 10.1x & 10.2x

Program Overview

 

Hewlett Packard Enterprise (HPE) is announcing the removal of HP branded media SKUs as part of the separation of HP Inc. and Hewlett Packard Enterprise for HP Universal Discovery & HP Universal CMDB Foundation 10.1x and 10.2x. For customers with currently downloaded and installed media, there is no action required at this time.

All HP Universal Discovery & HP Universal CMDB Foundation 10.1x and 10.2x customers with an active support contract are eligible to update to HPE Universal Discovery & HPE Universal CMDB Foundation 10.3x. The End of Committed Support, End of Extended Support, and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online.

Customers on active support for 10.1x and 10.2x can continue to buy additional licenses and will be supported until the dates that were communicated previously on SSO.

Key program dates listed below for HP Universal Discovery & HP Universal CMDB Foundation 10.1x and 10.2x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key Program Dates

 
Date Details
Aug 15, 2017 Support Customer Notification
Sep 1, 2017 Removal of Media SKUs (no longer orderable or available for purchase)

Previously Announced Support Timeline:

Nov 30, 2017 End of Committed Support for HP Universal Discovery & HP Universal CMDB Foundation 10.1x
Nov 30, 2019 End of Extended Support for HP Universal Discovery & HP Universal CMDB Foundation 10.1x

Nov 30, 2023

End of Self-Help Support with Rights to New Versions for HP Universal Discovery & HP Universal CMDB Foundation 10.1x
Jan 31, 2019 End of Committed Support for HP Universal Discovery & HP Universal CMDB Foundation 10.2x
Jan 31, 2021 End of Extended Support for HP Universal Discovery & HP Universal CMDB Foundation 10.2x

Jan 31, 2025

End of Self-Help Support with Rights to New Versions for HP Universal Discovery & HP Universal CMDB Foundation 10.2x
 

 

Program Documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5.1 of the HPE Supported Version Policy; see Definitions of terms.

 

 
* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.